Assistant Director of Residential Services, Full-Time

Pay Rate:

Commensurate with Experience

Position Summary:

The Assistant Director of Residential Services (ADRS) is responsible for the hiring, training, growth, and development of the Residential staff. This position is also responsible for monitoring and assuring the provision of quality supports and services as well as the programmatic coordination of activities for those facilities and programs assigned. In addition to Primary Duties listed below, the ADRS will/could be assigned as follows:


  • Supervise six or more Residential Managers
  • Oversee and ensure all Residential staff training compliance


  • Supervise four Residential Managers (typically)
  • Supervise the Individual Plan Coordinators, ensuring quality programming throughout Residential
  • Oversee new Residential Development (opening new homes and filling vacancies)

Primary Responsibilities and Duties:

  • Responsible for oversight of employee relations for all assigned facilities and programs.
  • Supports and promotes leadership in residential supervisors.
  • Completes all required paperwork to ensure compliance with Community Living, DMH, CARF, as well as Medicaid Waiver regulations and other agencies.
  • Promotes team concept among residential supervisors.
  • Provides crisis intervention including crisis management of the homes as needed.
  • Anticipates, analyzes, diagnoses, and resolves problems.
  • Effectively communicates, builds rapport, and relates well to all kinds of people.
  • Participates in “on call”, in a rotation schedule.
  • Completes and maintains all required trainings.
  • Performs other incidental and related duties as required and assigned.

Management/Supervisory Responsibilities: 

  • Hire, fire, train, and supervise residential Supervisors (see duties under ADRS I and II.)
  • Monitor budget and is responsible for the financial viability of the Residential Program.


Education, Experience, Skills:

  • Bachelor’s degree in a social service or related field required.
  • Minimum of three years’ experience with individuals with intellectual and/or developmental disabilities is required.
  • Previous supervisory/management experience is required.
  • Possess the ability to effectively communicate, listen, and direct team members in a constructive and timely manner. Must be able to deal with issues by utilizing tact and diplomacy.
  • Write and document in a clear, concise, and professional manner.
  • Relate to, positively interact with, and work with individuals with developmental disabilities.
  • Must demonstrate strong leadership and decision-making skills.
  • Possess the ability to use Microsoft Office applications including, but not limited to Outlook, Word, and Excel.

Certifications, Licenses, Registrations:

  • Driver’s License

Physical Demands/Working Conditions:

  • Light Work – Exerts up to 20lbs of force occasionally associated with moving objects. Standing, sitting, reaching, typing, and walking are common.
  • Majority of work is completed in an indoor setting with a controlled environment.

Prerequisites for Employment:

  • Pre-employment Drug Test
  • Criminal Background Check
  • Family Care Safety Registry Check
  • Motor Vehicle Report (MVR) Check, Proof of Insurance

Note to Applicants: Employment listings are updated periodically and are subject to change without prior notice. Community Living, Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics or any other characteristic protected by law.