In- Home Respite Coordinator
This position is responsible for assisting with the planning, designing, and coordinating of all In-Home Respite Services, while providing supports to ensure the efficient operations of the program. Other responsibilities include recruiting new In-Home Respite providers and processing enrollment paperwork. Maintaining and updating the In-Home Respite public list of providers on an annual basis. Completing and updating background checks on respite providers annually and any necessary updates through the Family Care Safety Registry. Assisting in updating participant files in THERAP. Responsible for scanning all In-Home Respite related documents. Answering, screening, and forwarding incoming phone calls. Returns phone and e-mail messages as appropriate. Performs any data entry requested and required to maintain In-Home Respite as directed by the In-Home Respite Manager.
Assists with checking and monitoring reimbursement forms from families regularly. Assists with reimbursement auditing as directed by the In-Home Respite Manager. Sends emails to families to inform or update them on a provider’s application status and current eligibility. Responsible for contacting new families and updating the waitlist on an ongoing basis. Contacts all waitlisted individual’s support coordinator/case manager notifying them of any status update with In-Home Respite. Analyzes IHR data to show trends in usage. Schedules and conducts new participant meetings. Performs other responsibilities as required or assigned.
This is a Full-time position Monday-Friday 8:30a-4:30p
- 18 years of age, high school diploma, or GED required. Bachelor’s degree in a related area is preferred.
- Must possess a thorough knowledge of computers, including the ability to use Microsoft Word and Excel and Outlook.
- Good communication, listening and organizational skills.
- Must display great attention to detail while also multi-tasking.
- Must display both creative thinking and problem solving skills.
- Must be able to write and document in a clear, concise professional manner.
- Must meet prerequisites for employment, which includes:
- Pre-employment drug test
- Criminal Background Check
- Division of Aging Employee Disqualification List Check
- Driver’s license, proof of insurance and an acceptable driving record must be maintained. Must be able to take and pass a defensive driving course
If you are looking for a career that offers growth opportunities, comprehensive benefits and a rewarding job experience – Work with a Purpose and apply today.
Community Living, Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics or any other characteristic protected by law.