In- Home Respite Assistant Manager

This position is responsible for assisting with the planning, designing and coordinating of all In-Home Respite Services while providing support to ensure the efficient operations of the Program.

PRIMARY RESPONSIBILITIES AND DUTIES: 

  • Recruits new In-Home Respite providers and process enrollment paperwork.
  • Complete and update background checks on respite providers annually.
  • Assists in maintaining participant files in THERAP.
  • Assists with annual renewals for individuals that do not have a case manager.
  • Communicates with case managers from DDRB/DMH in regards to cases which involve participants that have In-Home Respite and qualify for Service Coordination.
  • Communicates and collaborates with Family Advocacy Community Training (FACT) in regards to new cases that do not qualify for service coordination.
  • Assists with emergency In-Home Respite requests.
  • Assists with intake meetings with new families.
  • Ongoing filing of In-Home Respite related documents.
  • Answers phone calls and returns messages as appropriate.
  • Performs data entry.
  • Perform other responsibilities as required or assigned.

QUALIFICATIONS:

Education, Experience, Skills:

  • 18 years of age, high school diploma or GED required. Bachelor’s degree preferred.
  • Must possess a thorough knowledge of computers, including the ability to use Microsoft Word, Excel and Outlook.
  • Good communication and organizational skills.
  • Must be able to write and document in a clear, concise professional manner.

Certifications, Licenses, Registrations

  • Driver’s License

Physical Demands/Working Conditions:

  • Moderate Work: Exerts up to 50lbs of force occasionally and 20lbs frequently. Standing, sitting, reaching, typing and walking are common.

Prerequisites for Employment:

  • Pre-employment drug test
  • Criminal Background Check

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Equal Employment Opportunity Employer, Minority/Female/Disabled/Veteran