2019 Volunteer of the Year Honoree: St. Charles County Ambulance District

For more than four decades, St. Charles County Ambulance District [SCCAD] has been the primary pre-hospital care provider for the 592 square miles that comprise our community.  Throughout the years, the District has grown with the county, and today, responds to more than 40,000 calls for service annually. To ensure prompt response times to 911 emergencies, the District operates 16 strategically-positioned ambulance stations. Thanks to residents’ approval of a $70M bond issue last August, SCCAD will grow the number of stations and ambulances as call volume increases over the next decade.

A seven-time recipient of the Missouri Emergency Medical Services Association’s ‘Emergency Medical Service of the Year’ award, the Ambulance District has throughout its history, established itself as a forward-thinking organization that develops innovative programs to serve its residents. Examples include a Mobile Integrated Health partnership with BJC, and the immensely successful Substance Use Recovery Response Team, which links those affected by the opiate epidemic with treatment.  The latter initiative earned SCCAD the American Ambulance Association’s 2017 Community Impact Program award.

In addition to providing expert treatment in emergency and non-emergency settings, SCCAD offers a robust array of safety programming for individuals, families and businesses. From helping new parents understand proper techniques for child safety seat installation to offering free hands-only CPR and AED presentations, the District continually seeks to develop mission-driven programming.  Whenever possible, SCCAD partners with other agencies to deliver these programs across the county. Each October, Paramedics partner with the St. Charles City-County Library District and State Farm Insurance to deliver Halloween safety programming to youth, providing glow-in-the-dark bracelets to wear while trick-or-treating. Home health companies and senior church groups are critical to the success of the District’s Rapid Access program, which sees Paramedics placing key safes on residences to ensure crews have quick, easy access to homes in the event that a resident is unable to get to the door to unlock it.  Throughout the year, crews attend scores of high school football games, fall festivals, 5k runs and other community events, providing standby coverage and tours of the ambulance.

By frequently partnering with business leaders, non-profits, fellow emergency response agencies and others both inside and outside the region, SCCAD is able to develop and promote best practices to integrated, community healthcare that exceed expectations. The 250+ Paramedics and support staff of SCCAD consider themselves lucky to serve a community that is so wholly supportive of its first responders.